Orders will be shipped via regular airmail, NO tracking number is provide for regular mail shipments.
for products other than liquid-based, please wait 7-15days to arrive. All liquid-based products will be shipped via surface airmail which will take 10-25days to arrive. This is due to Japanese customs prohibiting liquid-based commodities be shipped by air. Thank you for understanding.
Please note that the number of delivery days is an estimate. Depending on the situation of delivery transport, customs clearance, and local handling conditions, the number of days will differ.
if you want your orders to have tracking numbers, Buyers are advised to opt for registered postage (EMS) to ensure traceability and proper handling of the post office staff. Additional fees will apply. Please contact the seller for this matter. Should buyer opt for normal postage, seller will not be held responsible for any lost mail or broken (mishandled packages). Kindly note that in case of postage (whether registered or normal), seller's responsibility ends when items are dropped off at the post.
due to some issues w/ unauthorized buyers, starting today, August 16, 2010 we will only entertain Buyers with a VERIFIED Paypal account.
Buyers with Unverified and/or Unregistered Paypal account will not be entertained. this is to prevent any unauthorized and/or fraudulent transactions.
to all successful (VERIFIED) buyers, all transactions are final.
No returns or refunds are allowed.
Please allow 3-6 days for your order to be ship due to the over-whelming amount of orders that are being received. Some may ship immediately, depending on product availability. Thank you for understanding!
We will notify you via e-mail once your order(s) has been shipped to the email address that you have provided upon making the purchase on our store.
*Note: please see to it that you add our email address as your email contact so that notifications from our site will not be sent to your spam / junk mail. thank you!
Kindly use correct capitalization, punctuation marks, and your existing and active email address when filling out the order form. Thank you!
In the event that you are going to order for a product w/c have different colors or shades like make-up or hair dye,
kindly put a note provided at the Order Form. this will ensure faster processing of your order.
Please contact us if you have any questions to this e-mail address (email@example.com).
Also, if there is anything we can do to assist you with your new product, please let us know.
We hope to be working with you again soon!